I have actually emailed/called/texted the business numerous times without any action. I have actually requested a refund and no one has actually answered me - Slabway Massage Chair Special Discount. I would recommend not to squander your hard made money on this business. I will be contacting the Attorney general of the United States to submit a problem relating to PIECE. Buyer Beware!!!!!! Hey Michael, We seriously are sorry for the clear frustration and trouble you have experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was produced December 4th and that there was a label developed on December 7. Your bundle was labeled and all set for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to satisfy the need.
We understand this is not the experience you were buying into, and we do value your understanding of the present situations affecting our carriers nationwide. In relation to your experience with our client service team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work (Slabway Massage Chair).
We recognize that we stopped working to miss the mark in this instance. For that we apologize. Our records do show that your order was delivered on December 22nd. We hope that you have actually been satisfied with your purchase and find great use of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return since the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installation cost was informed it will delivered in 3 days. Contacted 3 days stated it shipped 4 days ago after a week they do not respond to the phone and tell you to chat with their website which never address you back. They will keep you waiting sent several e-mail with the very same response will return with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets developed to come to them. This company is a rip-off and I'm going to do my finest in finding a lawyer to invest enough money to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI acquired 3 Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and get here originating from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we removed from package set it up plugged it in the chair entered into a complete recline mode and has not came out of it because I've tried to get in touch with Slabway many times through email call and have yet been able to talk with a live person I constantly get emails back from them specifying that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they again inform me that it's going to be 72 hours before a representative contacts me once again I get another e-mail specifying that they're closing the RMA support ticket I've been attempting to follow this business anywhere I can to leave Unfavorable feedback on this company due to the piss bad action that I get from their assistance teams I think any person aiming to buy any of their items must extremely look at all their feedback's I have no idea the real count of how numerous bulls ** t positive feedback's they're posting but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance problems you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Review.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com recommending that you inspect the fuse situated on the back of your chair (Slabway Massage Chair Amazon). We have actually gotten no more communication from you informing us if that resolved your issue. In relation to your experience with our client service group, we comprehend that our service has actually taken a hit this vacation season.
We are doing all that we can with the resources offered to us to supply a great experience to each and every customer. We recognize that we stopped working to fizzle in this circumstances. For that we say sorry - Slabway Massage Chair Reviews. We await your reaction. Thank YouI purchased a foot massager. Site said 2-4 day delivery time.
I called number noted and it is a recording that simply keeps repeating. States to get on chat on the web site. I contacted chat, stated "currently replying in under 15 minutes". I have been on chat for 44 minutes at this moment and no contact. Ro-bot states "regular wait time 5-15 mins.
I think this place is a rip-off and i am going to contact credit card to stop payment. Slabway Massage Chair Amazon. I DO NOT RECOMMEND buying anything from this improperly run attire (if they are a real outfit). BUYER BE CAREFUL!!!!!! Hey There Ian, We genuinely regret any aggravation or hassle you have actually experienced. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to meet the demand.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the present scenarios impacting our providers nationwide. In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this holiday (Slabway Shiatsu Massage Chair Reviews). It is our busiest time of the year and this year's events have more than tripled our team's work.
We recognize that we stopped working to fizzle in this circumstances. For that we say sorry. Our records do show that your order was delivered on December 17th. We hope that you've been pleased with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair $1499.98. Positioned an order on 12/4/20 and the order was canceled mid delivery with no further description!? I have actually called numerous times, sent emails utilized the chat widget they recommended and likewise connected to them by means of all social media platforms and no response no reply simply no explanation.
I would like a complete refund for the foot massager and 1 year guarantee I bought. Tonya L ****** Hey Tonya, We best regards are sorry for the clear disappointment and hassle you have experienced regarding your current order with Slabway (Slabway Full Body Massage Chair). This is not our intent and not the experience we want for our customer.
This was due to an error in communication with the pickup at our fulfillment facility. Your bundle was labeled and prepared for pickup. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to meet the demand (Slabway Massage Chair Special Discount). As such, we have actually also been not able to ensure our shipping time frames with the exact same certainty we previously had the ability to.
In relation to your experience with our customer care team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's work. We are doing all that we can with the resources readily available to us to provide a great experience to each and every client (Slabway Massage Chair).
For that we ask forgiveness. Our records reveal that you have gotten the full refunds as asked for. We expect the chance to regain your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They stated due to the COVID shipping would be delayed.
I discovered the product they were offering could be bought for $67. 99 and $87. 99 on Amazon with totally free shipping. I right away tried to cancel my order. I sent out an email I got in touch with the phone, for which there was no response. It was now approximately 12:20. I finally received a response by Monday early morning informing me the order had delivered.
However, it was not deliverable since they had an incorrect apartment number. I contacted UPS and asked them to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They ought to not have actually charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be taken benefit of if you do not. I received my foot massager and it worked when then stopped. Now nobody picks up the phone and won't address their own chat bot. It's ridiculous. I want my cash back. Hi there Francis, We regret any disappointment you have experienced regarding the performance of your Slabway Shiatsu Foot Massager along with the aggravation experienced with our consumer support since late. Their refund policy for their incompetence is outrageous. Do refrain from doing company with these individuals. Go through ******. I bought a foot massager Nov 26, utilized it once and it caused me sever pain. I called, talked on their website still no return slip on 12/4/2020. I wish I would have read their evaluations before buying from this business.
I will keep your business on blast for this - Slabway Massage Chair Special Discount. The power of social networks. We are sorry to hear your Slabway purchase did not match your needs. Our records reveal that your order was authorized for a refund which you selected the choice to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund amount.
At this time, if you wish to proceed with the return procedure you have actually started, we ask that you please reply to the assistance email thread verifying you 'd with to continue. BBB Organization Profiles might not be reproduced for sales or advertising purposes. BBB Company Profiles are provided exclusively to assist you in exercising your own best judgment.
Nevertheless, BBB does not validate the precision of details provided by 3rd parties, and does not ensure the precision of any information in Service Profiles - Slabway Massage Chair. When thinking about complaint details, please take into consideration the company's size and volume of deals, and understand that the nature of grievances and a firm's responses to them are typically more crucial than the variety of complaints.
BBB Organization Profiles undergo alter at any time. If you choose to do company with this organization, please let the business know that you contacted BBB for a BBB Organization Profile. As a matter of policy, BBB does not endorse any product, service or company - Slabway Massage Chair Reviews.
On The Area Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is fantastic - Slabway Full Body Massage Chair...
Massage Chairs are complex makers with lots of moving parts and advanced computer elements, so things can fail. However it's very little different from a car, it depends on how you use it and how you take care of it that will figure out for how long it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and swellings that can happen during shipment.