I have emailed/called/texted the company numerous times without any reaction. I have actually asked for a refund and nobody has answered me - Slabway Massage Chair Pic. I would suggest not to waste your tough made money on this company. I will be getting in touch with the Chief law officer to submit a problem concerning SLAB. Purchaser Beware!!!!!! Hey There Michael, We genuinely regret the clear disappointment and inconvenience you have actually experienced concerning your current order with Slabway.
Examining your order history, I do see your order was produced December 4th which there was a label developed on December 7. Your plan was labeled and prepared for pickup. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have actually been not able to meet the need.
We comprehend this is not the experience you were buying into, and we do value your understanding of the current circumstances impacting our providers nationwide. In relation to your experience with our customer support group, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway Shiatsu Massage Chair Reviews).
We recognize that we stopped working to miss the mark in this circumstances. For that we say sorry. Our records do reveal that your order was delivered on December 22nd. We hope that you have actually been satisfied with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return since the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installation cost was informed it will shipped in 3 days. Employed 3 days said it delivered 4 days ago after a week they do not address the phone and inform you to chat with their site which never answer you back. They will keep you waiting sent a number of e-mail with the exact same reaction will get back with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets developed to come to them. This business is a fraud and I'm going to do my finest in finding a legal representative to spend sufficient cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI acquired three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here originating from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we eliminated from package set it up plugged it in the chair went into a full recline mode and has not came out of it since I have actually tried to call Slabway many times via email call and have actually yet been able to speak to a live person I continuously get emails back from them mentioning that they will have a support member contact me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and then they again inform me that it's going to be 72 hours prior to a representative contacts me once again I get another email specifying that they're closing the RMA support ticket I've been attempting to follow this company anywhere I can to leave Negative feedback on this company due to the piss poor response that I get from their support groups I think any person aiming to acquire any of their items ought to highly look at all their feedback's I have no concept the actual count of how lots of bulls ** t positive feedback's they're posting but I can't think that they're getting that manyHi Rodney, We use our sincerest apologies regarding the functionality concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Special Discount.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com advising that you examine the fuse situated on the back of your chair (Slabway Massage Chair Reviews). We have actually gotten no further interaction from you notifying us if that solved your problem. In relation to your experience with our customer support team, we understand that our service has taken a hit this holiday.
We are doing all that we can with the resources available to us to provide a great experience to each and every consumer. We acknowledge that we failed to fizzle in this circumstances. For that we apologize - Slabway Massage Chair Special Discount. We await your response. Thank YouI bought a foot massager. Site said 2-4 day shipment time.
I called number noted and it is a recording that just keeps repeating. Says to get on chat on the web website. I got in touch with chat, said "presently responding in under 15 minutes". I have been on chat for 44 mins at this minute and no contact. Ro-bot states "regular wait time 5-15 minutes.
I think this place is a fraud and i am going to contact charge card to stop payment. Slabway Shiatsu Massage Chair Reviews. I DO NOT RECOMMEND purchasing anything from this poorly run clothing (if they are a real outfit). PURCHASER BEWARE!!!!!! Hello Ian, We sincerely are sorry for any aggravation or trouble you have experienced. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to fulfill the need.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the current circumstances impacting our providers nationwide. In relation to your experience with our consumer service team, we comprehend that our service has taken a hit this vacation season (Slabway One Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We recognize that we failed to fizzle in this circumstances. For that we apologize. Our records do reveal that your order was delivered on December 17th. We hope that you have actually been satisfied with your purchase and find fantastic use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid delivery with no more description!? I've called several times, sent e-mails used the chat widget they recommended and likewise reached out to them by means of all social media platforms and no response no reply simply no explanation.
I would like a full refund for the foot massager and 1 year service warranty I purchased. Tonya L ****** Hey Tonya, We sincerely are sorry for the clear disappointment and inconvenience you have actually experienced regarding your current order with Slabway (Slabway Shiatsu Massage Chair Reviews). This is not our intention and not the experience we desire for our client.
This was due to a mistake in interaction with the pickup at our fulfillment center. Your plan was identified and ready for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have actually been not able to meet the demand (Slabway Shiatsu Massage Chair Reviews). As such, we have actually also been unable to ensure our shipping timespan with the exact same certainty we formerly had the ability to.
In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources offered to us to supply an excellent experience to each and every consumer (Slabway Massage Chair Review).
For that we ask forgiveness. Our records reveal that you have received the full refunds as asked for. We hope for the opportunity to restore your rely on the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I discovered the product they were selling might be bought for $67. 99 and $87. 99 on Amazon with free shipping. I instantly tried to cancel my order. I sent an email I called on the phone, for which there was no response. It was now approximately 12:20. I lastly got a response by Monday early morning informing me the order had actually shipped.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate house number. I got in touch with UPS and asked them to return to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They ought to not have charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the cost of their items.
It is your responsibility to do so. You will be made the most of if you do not. I got my foot massager and it worked when then stopped. Now nobody gets the phone and will not answer their own chat bot. It's outrageous. I want my money back. Hey there Francis, We are sorry for any aggravation you have experienced regarding the performance of your Slabway Shiatsu Foot Massager along with the disappointment experienced with our consumer assistance as of late. Their refund policy for their incompetence is absurd. Do refrain from doing organization with these people. Go through ******. I purchased a foot massager Nov 26, utilized it once and it caused me sever pain. I called, talked on their site still no return slip on 12/4/2020. I want I would have read their evaluations prior to purchasing from this company.
I will keep your company on blast for this - Slabway Massage Chair Review. The power of social networks. We are sorry to hear your Slabway purchase did not match your needs. Our records reveal that your order was authorized for a refund which you picked the alternative to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you want to continue with the return process you have actually initiated, we ask that you please reply to the support e-mail thread validating you 'd with to continue. BBB Organization Profiles might not be reproduced for sales or advertising functions. BBB Organization Profiles are provided entirely to help you in exercising your own best judgment.
Nevertheless, BBB does not validate the precision of details provided by 3rd parties, and does not ensure the precision of any info in Company Profiles - Slabway One Massage Chair. When thinking about grievance details, please take into consideration the business's size and volume of deals, and understand that the nature of complaints and a firm's responses to them are often more vital than the number of problems.
BBB Organization Profiles undergo change at any time. If you choose to do service with this organization, please let business understand that you contacted BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any item, service or service - Slabway Massage Chair Review.
On The Spot Massage is your California Bay Location and East Bay chair massage specialist. Our company believe chair massage is excellent - Reviews Of Slabway Massage Chair...
Massage Chairs are complicated makers with lots of moving parts and advanced computer parts, so things can go incorrect. But it's very little different from a vehicle, it depends on how you utilize it and how you take care of it that will figure out how long it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and swellings that can occur throughout shipment.