I have emailed/called/texted the business a number of times without any response. I have actually requested a refund and no one has addressed me - Slabway Massage Chair Amazon. I would suggest not to lose your tough generated income on this business. I will be getting in touch with the Attorney general of the United States to file a problem relating to SLAB. Purchaser Be Careful!!!!!! Hello Michael, We truly are sorry for the clear frustration and inconvenience you have experienced regarding your recent order with Slabway.
Examining your order history, I do see your order was developed December fourth and that there was a label produced on December 7. Your plan was identified and ready for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to satisfy the need.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the current circumstances affecting our carriers nationwide. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our group's workload (Slabway Shiatsu Massage Chair Reviews).
We acknowledge that we stopped working to fizzle in this instance. For that we say sorry. Our records do reveal that your order was provided on December 22nd. We hope that you have actually been pleased with your purchase and find fantastic usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wanting to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment cost was told it will shipped in 3 days. Called in 3 days said it delivered 4 days earlier after a week they do not address the phone and inform you to talk with their site which never ever answer you back. They will keep you waiting sent numerous e-mail with the same response will return with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets developed to come to them. This business is a fraud and I'm going to do my finest in finding an attorney to spend sufficient money to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI bought 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here coming from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we eliminated from the box set it up plugged it in the chair entered into a full recline mode and has not came out of it since I've tried to get in touch with Slabway numerous times via e-mail telephone call and have actually yet been able to speak with a live individual I continually get e-mails back from them mentioning that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them know due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and then they again tell me that it's going to be 72 hours before a representative contacts me once again I get another e-mail stating that they're closing the RMA support ticket I have actually been trying to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss poor reaction that I obtain from their support groups I believe any person looking to buy any of their items ought to extremely take a look at all their feedback's I have no concept the real count of the number of bulls ** t favorable feedback's they're publishing however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the performance concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you check the fuse situated on the back of your chair (Slabway Massage Chair Special Discount). We have actually gotten no more communication from you informing us if that solved your issue. In relation to your experience with our consumer service team, we understand that our service has taken a hit this holiday.
We are doing all that we can with the resources readily available to us to offer an excellent experience to each and every client. We recognize that we failed to fizzle in this instance. For that we apologize - Slabway Shiatsu Massage Chair Reviews. We await your response. Thank YouI ordered a foot massager. Site said 2-4 day shipment time.
I called number listed and it is a recording that simply keeps duplicating. States to get on chat on the web website. I got in touch with chat, said "presently responding in under 15 minutes". I have actually been on chat for 44 mins at this minute and no contact. Ro-bot states "regular wait time 5-15 minutes.
I believe this location is a scam and i am going to contact charge card to stop payment. Slabway Shiatsu Massage Chair. I DO NOT RECOMMEND purchasing anything from this poorly run attire (if they are a real outfit). PURCHASER BE CAREFUL!!!!!! Hello Ian, We best regards are sorry for any aggravation or trouble you have actually experienced. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to satisfy the need.
We understand this is not the experience you were buying into, and we do value your understanding of the existing situations impacting our carriers nationwide. In relation to your experience with our customer service group, we comprehend that our service has actually taken a hit this vacation season (Slabway One Massage Chair). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We recognize that we failed to fizzle in this instance. For that we say sorry. Our records do show that your order was provided on December 17th. We hope that you have actually been pleased with your purchase and discover fantastic usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Pic. Placed an order on 12/4/20 and the order was canceled mid delivery with no more explanation!? I have actually called multiple times, sent emails used the chat widget they suggested and likewise reached out to them through all social media platforms and no reaction no reply simply no explanation.
I would like a complete refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hey Tonya, We genuinely regret the clear aggravation and inconvenience you have experienced regarding your recent order with Slabway (Slabway Shiatsu Massage Chair Reviews). This is not our objective and not the experience we want for our client.
This was due to an error in communication with the pickup at our fulfillment facility. Your plan was labeled and prepared for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to fulfill the need (Slabway Massage Chair Amazon). As such, we have actually also been unable to ensure our shipping time frames with the same certainty we formerly had the ability to.
In relation to your experience with our consumer service group, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources available to us to offer a great experience to each and every customer (Slabway Massage Chair).
For that we apologize. Our records show that you have received the full refunds as asked for. We expect the opportunity to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I discovered the product they were selling could be bought for $67. 99 and $87. 99 on Amazon with totally free shipping. I right away tried to cancel my order. I sent an email I contacted the phone, for which there was no reaction. It was now around 12:20. I lastly received a response by Monday morning telling me the order had delivered.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate home number. I contacted UPS and asked to go back to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their items.
It is your responsibility to do so. You will be taken advantage of if you do not. I received my foot massager and it worked once then stopped. Now no one gets the phone and will not answer their own chat bot. It's absurd. I desire my cash back. Hey there Francis, We are sorry for any disappointment you have actually experienced concerning the functionality of your Slabway Shiatsu Foot Massager along with the aggravation experienced with our consumer assistance as of late. Their refund policy for their incompetence is ludicrous. Do not do company with these individuals. Go through ******. I ordered a foot massager Nov 26, utilized it when and it triggered me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their evaluations prior to purchasing from this business.
I will keep your company on blast for this - Slabway Massage Chair $1499.98. The power of social networks. We are sorry to hear your Slabway purchase did not match your needs. Our records reveal that your order was authorized for a refund which you selected the alternative to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be deducted from your refund amount.
At this time, if you wish to continue with the return procedure you have actually started, we ask that you please reply to the support e-mail thread verifying you 'd with to continue. BBB Business Profiles might not be reproduced for sales or promotional functions. BBB Company Profiles are offered entirely to help you in exercising your own best judgment.
Nevertheless, BBB does not confirm the precision of info provided by 3rd parties, and does not ensure the accuracy of any information in Company Profiles - Slabway Massage Chair Special Discount. When considering complaint information, please take into account the company's size and volume of deals, and comprehend that the nature of problems and a company's responses to them are typically more important than the variety of grievances.
BBB Service Profiles go through change at any time. If you select to do organization with this service, please let the service understand that you got in touch with BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any item, service or business - Slabway Massage Chair Review.
On The Area Massage is your California Bay Location and East Bay chair massage expert. We think chair massage is great - Slabway Massage Chair $1499.98...
Massage Chairs are intricate machines with lots of moving parts and advanced computer components, so things can fail. However it's not much different from a cars and truck, it depends on how you utilize it and how you take care of it that will determine how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and bruises that can happen during delivery.