I have emailed/called/texted the company a number of times with no response. I have actually asked for a refund and no one has actually addressed me - Slabway Massage Chair Reviews. I would recommend not to squander your hard earned cash on this business. I will be getting in touch with the Chief law officer to submit a problem relating to PIECE. Buyer Beware!!!!!! Hello There Michael, We regards regret the clear disappointment and inconvenience you have experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was produced December fourth and that there was a label developed on December 7. Your bundle was identified and ready for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to satisfy the demand.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the existing situations affecting our providers nationwide. In relation to your experience with our customer support team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's work (Slabway Massage Chair Reviews).
We acknowledge that we stopped working to miss the mark in this circumstances. For that we ask forgiveness. Our records do show that your order was delivered on December 22nd. We hope that you have actually been satisfied with your purchase and find terrific usage of the Slabway Shiatsu Foot Massager. i received my foot massager been wanting to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment charge was informed it will delivered in 3 days. Contacted 3 days stated it delivered 4 days ago after a week they do not respond to the phone and inform you to chat with their website which never address you back. They will keep you waiting sent several email with the very same reaction will get back with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This business is a rip-off and I'm going to do my best in discovering a lawyer to spend sufficient cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI acquired three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and get here originating from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we eliminated from package set it up plugged it in the chair went into a full recline mode and has not came out of it considering that I've attempted to get in touch with Slabway various times by means of e-mail telephone call and have yet had the ability to speak with a live individual I continuously get e-mails back from them stating that they will have a support member contact me within 72 hours within 12 hours I get an e-mail back from them letting them know due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and after that they again tell me that it's going to be 72 hours before a representative contacts me again I get another e-mail stating that they're closing the RMA assistance ticket I have actually been attempting to follow this business anywhere I can to leave Negative feedback on this company due to the piss poor reaction that I receive from their support teams I believe anyone seeking to acquire any of their products must extremely look at all their feedback's I have no idea the real count of how many bulls ** t favorable feedback's they're posting however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the functionality problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Review.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you examine the fuse located on the back of your chair (Slabway Massage Chair Pic). We have actually received no more communication from you informing us if that fixed your issue. In relation to your experience with our consumer service team, we comprehend that our service has actually taken a hit this holiday season.
We are doing all that we can with the resources available to us to supply a good experience to each and every client. We acknowledge that we stopped working to fizzle in this circumstances. For that we apologize - Reviews Of Slabway Massage Chair. We await your reaction. Thank YouI purchased a foot massager. Site said 2-4 day delivery time.
I called number listed and it is a recording that just keeps duplicating. States to get on chat on the internet website. I contacted chat, said "currently responding in under 15 minutes". I have been on chat for 44 mins at this moment and no contact. Ro-bot states "typical wait time 5-15 minutes.
I think this location is a fraud and i am going to get in touch with charge card to stop payment. Slabway Massage Chair Special Discount. I DO NOT RECOMMEND buying anything from this badly run outfit (if they are a genuine outfit). BUYER BEWARE!!!!!! Hello Ian, We seriously regret any disappointment or hassle you have experienced. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to fulfill the need.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the current scenarios impacting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this vacation season (Reviews Of Slabway Massage Chair). It is our busiest time of the year and this year's events have more than tripled our team's workload.
We acknowledge that we stopped working to miss out on the mark in this instance. For that we apologize. Our records do show that your order was delivered on December 17th. We hope that you have actually been satisfied with your purchase and find excellent usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Review. Placed an order on 12/4/20 and the order was canceled mid delivery without any more description!? I have actually called multiple times, sent e-mails utilized the chat widget they suggested and likewise reached out to them through all social media platforms and no action no reply simply no explanation.
I would like a complete refund for the foot massager and 1 year guarantee I bought. Tonya L ****** Hey Tonya, We all the best are sorry for the clear aggravation and hassle you have actually experienced concerning your recent order with Slabway (Slabway Massage Chair Special Discount). This is not our intent and not the experience we want for our client.
This was due to a mistake in communication with the pickup at our fulfillment facility. Your package was identified and ready for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to meet the demand (Slabway Shiatsu Massage Chair). As such, we have actually likewise been unable to guarantee our shipping amount of time with the exact same certainty we previously had the ability to.
In relation to your experience with our client service group, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's workload. We are doing all that we can with the resources offered to us to offer an excellent experience to each and every client (Slabway Massage Chair Amazon).
For that we ask forgiveness. Our records show that you have received the full refunds as asked for. We expect the chance to regain your rely on the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They stated due to the COVID shipping would be postponed.
I found the product they were selling might be bought for $67. 99 and $87. 99 on Amazon with totally free shipping. I instantly attempted to cancel my order. I sent out an e-mail I contacted the phone, for which there was no reaction. It was now around 12:20. I lastly got an action by Monday early morning informing me the order had actually delivered.
Nevertheless, it was not deliverable due to the fact that they had an incorrect house number. I contacted UPS and asked them to go back to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They must not have actually charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their items.
It is your responsibility to do so. You will be made the most of if you do not. I received my foot massager and it worked as soon as then stopped. Now no one gets the phone and won't answer their own chat bot. It's ridiculous. I desire my refund. Hi there Francis, We regret any frustration you have experienced regarding the performance of your Slabway Shiatsu Foot Massager as well as the frustration experienced with our customer support since late. Their refund policy for their incompetence is ridiculous. Do not do service with these individuals. Go through ******. I purchased a foot massager Nov 26, used it once and it caused me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their reviews before purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair Pic. The power of social media. We are sorry to hear your Slabway purchase did not suit your needs. Our records show that your order was approved for a refund and that you chose the choice to have Slabway provide a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you want to continue with the return process you've initiated, we ask that you please reply to the support email thread verifying you 'd with to continue. BBB Service Profiles may not be reproduced for sales or marketing functions. BBB Business Profiles are supplied exclusively to assist you in exercising your own finest judgment.
Nevertheless, BBB does not verify the precision of info offered by 3rd parties, and does not ensure the precision of any information in Organization Profiles - Slabway Massage Chair $1499.98. When thinking about problem information, please consider the company's size and volume of deals, and understand that the nature of problems and a firm's responses to them are often more crucial than the number of problems.
BBB Organization Profiles undergo alter at any time. If you select to do business with this service, please let the service know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any product, service or organization - Slabway Massage Chair Review.
On The Spot Massage is your California Bay Location and East Bay chair massage specialist. Our company believe chair massage is fantastic - Slabway Massage Chair Pic...
Massage Chairs are complicated machines with lots of moving parts and advanced computer parts, so things can go wrong. But it's very little various from a vehicle, it depends upon how you use it and how you take care of it that will determine how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and contusions that can occur throughout delivery.