I have actually emailed/called/texted the company several times without any response. I have actually requested a refund and no one has actually addressed me - Slabway Shiatsu Massage Chair. I would suggest not to squander your tough made money on this business. I will be contacting the Chief law officer to file a problem relating to SLAB. Purchaser Be Careful!!!!!! Hello Michael, We truly are sorry for the clear aggravation and trouble you have actually experienced concerning your current order with Slabway.
Looking over your order history, I do see your order was created December 4th and that there was a label produced on December 7. Your bundle was labeled and ready for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to fulfill the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the present circumstances impacting our carriers nationwide. In relation to your experience with our client service team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway Massage Chair $1499.98).
We acknowledge that we stopped working to miss the mark in this instance. For that we apologize. Our records do show that your order was delivered on December 22nd. We hope that you've been pleased with your purchase and find fantastic usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installation cost was told it will delivered in 3 days. Employed 3 days stated it shipped 4 days earlier after a week they do not address the phone and tell you to talk with their website which never ever answer you back. They will keep you waiting sent out a number of email with the same reaction will return with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This business is a rip-off and I'm going to do my finest in finding a legal representative to spend enough money to get them to refund my money back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI acquired three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up originating from Utah to Illinois on truck that took two days once it was packed on the truck from the plant we removed from the box set it up plugged it in the chair went into a full recline mode and has not came out of it because I have actually attempted to contact Slabway numerous times by means of e-mail call and have yet been able to speak with a live individual I constantly get e-mails back from them mentioning that they will have an assistance member contact me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours before a representative contacts me again I get another email stating that they're closing the RMA support ticket I've been trying to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss bad action that I get from their assistance teams I think any person wanting to acquire any of their items ought to highly take a look at all their feedback's I have no concept the actual count of how many bulls ** t favorable feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Shiatsu Massage Chair Reviews.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com recommending that you examine the fuse located on the back of your chair (Slabway Massage Chair Pic). We have received no more interaction from you notifying us if that fixed your concern. In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday season.
We are doing all that we can with the resources readily available to us to provide a great experience to each and every consumer. We recognize that we failed to miss out on the mark in this circumstances. For that we apologize - Reviews Of Slabway Massage Chair. We await your reaction. Thank YouI purchased a foot massager. Website said 2-4 day delivery time.
I called number listed and it is a recording that just keeps repeating. States to get on chat online site. I contacted chat, said "presently replying in under 15 minutes". I have been on chat for 44 mins at this minute and no contact. Ro-bot states "typical wait time 5-15 mins.
I believe this location is a fraud and i am going to contact credit card to stop payment. Slabway Massage Chair Amazon. I DO NOT RECOMMEND purchasing anything from this inadequately run outfit (if they are a genuine outfit). PURCHASER BE CAREFUL!!!!!! Hi There Ian, We all the best are sorry for any frustration or trouble you have experienced. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to meet the demand.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the current scenarios affecting our carriers nationwide. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this vacation season (Slabway Massage Chair Special Discount). It is our busiest time of the year and this year's events have more than tripled our team's work.
We recognize that we stopped working to fizzle in this instance. For that we say sorry. Our records do reveal that your order was provided on December 17th. We hope that you have actually been satisfied with your purchase and find fantastic usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Review. Put an order on 12/4/20 and the order was canceled mid shipment without any further description!? I have actually called numerous times, sent out e-mails used the chat widget they suggested and also connected to them through all social media platforms and no action no reply just no description.
I would like a full refund for the foot massager and 1 year service warranty I bought. Tonya L ****** Hey Tonya, We genuinely are sorry for the clear aggravation and hassle you have actually experienced regarding your recent order with Slabway (Slabway Massage Chair Special Discount). This is not our intention and not the experience we desire for our client.
This was due to an error in communication with the pickup at our fulfillment facility. Your plan was identified and all set for pickup. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to fulfill the demand (Slabway Massage Chair $1499.98). As such, we have also been not able to ensure our shipping timespan with the same certainty we previously were able to.
In relation to your experience with our consumer service group, we comprehend that our service has taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our team's workload. We are doing all that we can with the resources offered to us to supply a good experience to each and every customer (Slabway Massage Chair).
For that we say sorry. Our records reveal that you have actually gotten the complete refunds as requested. We hope for the chance to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be postponed.
I found the item they were selling might be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I right away attempted to cancel my order. I sent an e-mail I contacted the phone, for which there was no action. It was now roughly 12:20. I lastly received an action by Monday early morning informing me the order had actually delivered.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate house number. I got in touch with UPS and asked them to go back to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They should not have charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the expense of their items.
It is your duty to do so. You will be made the most of if you do not. I got my foot massager and it worked as soon as then stopped. Now nobody gets the phone and will not answer their own chat bot. It's ludicrous. I desire my refund. Hey Francis, We regret any disappointment you have actually experienced relating to the functionality of your Slabway Shiatsu Foot Massager in addition to the aggravation experienced with our customer assistance as of late. Their refund policy for their incompetence is ludicrous. Do not do business with these people. Go through ******. I ordered a foot massager Nov 26, utilized it when and it caused me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their evaluations prior to purchasing from this business.
I will keep your business on blast for this - Slabway Shiatsu Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not fit your needs. Our records reveal that your order was authorized for a refund and that you chose the alternative to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be deducted from your refund amount.
At this time, if you want to proceed with the return process you've started, we ask that you please reply to the assistance e-mail thread verifying you 'd with to continue. BBB Company Profiles might not be reproduced for sales or advertising functions. BBB Business Profiles are provided solely to help you in exercising your own finest judgment.
Nevertheless, BBB does not verify the accuracy of information offered by 3rd parties, and does not ensure the accuracy of any details in Service Profiles - Slabway Massage Chair Reviews. When thinking about complaint information, please take into account the company's size and volume of deals, and comprehend that the nature of complaints and a firm's responses to them are often more crucial than the number of grievances.
BBB Company Profiles are subject to alter at any time. If you pick to do business with this service, please let the organization know that you contacted BBB for a BBB Service Profile. As a matter of policy, BBB does not back any item, service or company - Slabway Massage Chair Review.
On The Area Massage is your California Bay Location and East Bay chair massage professional. We think chair massage is excellent - Slabway Massage Chair Amazon...
Massage Chairs are intricate devices with lots of moving parts and advanced computer elements, so things can go wrong. But it's very little different from a car, it depends upon how you use it and how you look after it that will identify for how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and contusions that can happen throughout delivery.