I have emailed/called/texted the company a number of times without any reaction. I have requested a refund and nobody has addressed me - Slabway Massage Chair Reviews. I would recommend not to squander your tough made money on this business. I will be calling the Chief law officer to submit a complaint relating to SLAB. Buyer Beware!!!!!! Hi There Michael, We seriously regret the clear aggravation and inconvenience you have actually experienced regarding your recent order with Slabway.
Examining your order history, I do see your order was created December fourth which there was a label produced on December 7. Your bundle was labeled and ready for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to meet the need.
We understand this is not the experience you were buying into, and we do value your understanding of the current circumstances affecting our carriers nationwide. In relation to your experience with our client service group, we comprehend that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Massage Chair Reviews).
We recognize that we failed to fizzle in this circumstances. For that we say sorry. Our records do reveal that your order was provided on December 22nd. We hope that you've been satisfied with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager. i received my foot massager been wanting to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installment fee was informed it will delivered in 3 days. Contacted 3 days said it delivered 4 days back after a week they do not respond to the phone and inform you to talk with their website which never answer you back. They will keep you waiting sent several email with the same response will get back with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets created to come to them. This company is a rip-off and I'm going to do my best in finding an attorney to invest enough money to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI bought 3 Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up originating from Utah to Illinois on truck that took two days once it was packed on the truck from the plant we removed from package set it up plugged it in the chair entered into a complete recline mode and has not came out of it because I have actually attempted to contact Slabway numerous times by means of email phone calls and have actually yet been able to talk with a live individual I continually get e-mails back from them mentioning that they will have an assistance member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they again tell me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail stating that they're closing the RMA support ticket I have actually been attempting to follow this business anywhere I can to leave Negative feedback on this company due to the piss bad response that I obtain from their support teams I think anyone looking to purchase any of their products must highly look at all their feedback's I have no idea the actual count of how many bulls ** t positive feedback's they're publishing however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the performance concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Shiatsu Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you check the fuse located on the back of your chair (Slabway Full Body Massage Chair). We have received no additional communication from you informing us if that fixed your concern. In relation to your experience with our client service team, we understand that our service has taken a hit this holiday.
We are doing all that we can with the resources readily available to us to offer a great experience to each and every client. We recognize that we failed to miss the mark in this circumstances. For that we say sorry - Slabway Massage Chair. We await your reaction. Thank YouI ordered a foot massager. Site stated 2-4 day delivery time.
I called number listed and it is a recording that just keeps repeating. States to get on chat online website. I contacted chat, said "currently replying in under 15 minutes". I have actually been on chat for 44 mins at this moment and no contact. Ro-bot says "typical wait time 5-15 minutes.
I believe this place is a scam and i am going to get in touch with charge card to stop payment. Slabway Shiatsu Massage Chair Reviews. I DO NOT RECOMMEND purchasing anything from this inadequately run outfit (if they are a real outfit). BUYER BEWARE!!!!!! Hey There Ian, We genuinely are sorry for any frustration or hassle you have actually experienced. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have been not able to satisfy the need.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the present scenarios impacting our carriers nationwide. In relation to your experience with our customer care team, we comprehend that our service has taken a hit this holiday (Slabway Shiatsu Massage Chair Reviews). It is our busiest time of the year and this year's events have more than tripled our group's work.
We acknowledge that we failed to miss the mark in this instance. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you've been pleased with your purchase and find excellent use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Review. Placed an order on 12/4/20 and the order was canceled mid delivery without any more description!? I have actually called multiple times, sent e-mails utilized the chat widget they suggested and also reached out to them via all social media platforms and no reaction no reply just no description.
I would like a full refund for the foot massager and 1 year guarantee I bought. Tonya L ****** Hello There Tonya, We regards are sorry for the clear aggravation and trouble you have experienced concerning your recent order with Slabway (Slabway Shiatsu Massage Chair Reviews). This is not our intent and not the experience we want for our consumer.
This was because of a mistake in communication with the pickup at our satisfaction center. Your bundle was labeled and all set for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to meet the demand (Slabway Full Body Massage Chair). As such, we have actually likewise been not able to ensure our shipping time frames with the exact same certainty we formerly had the ability to.
In relation to your experience with our customer care group, we understand that our service has taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's work. We are doing all that we can with the resources offered to us to offer an excellent experience to each and every customer (Slabway Shiatsu Massage Chair).
For that we ask forgiveness. Our records show that you have actually received the complete refunds as requested. We hope for the opportunity to restore your rely on the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be postponed.
I found the item they were offering could be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I right away attempted to cancel my order. I sent an email I called on the phone, for which there was no response. It was now roughly 12:20. I lastly got a reaction by Monday early morning telling me the order had delivered.
However, it was not deliverable since they had an incorrect house number. I contacted UPS and asked them to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their products.
It is your duty to do so. You will be benefited from if you do not. I received my foot massager and it worked as soon as then stopped. Now no one gets the phone and will not answer their own chat bot. It's outrageous. I desire my cash back. Hey there Francis, We are sorry for any aggravation you have experienced relating to the functionality of your Slabway Shiatsu Foot Massager along with the disappointment experienced with our client assistance since late. Their refund policy for their incompetence is ludicrous. Do not do company with these individuals. Go through ******. I bought a foot massager Nov 26, used it once and it caused me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I wish I would have read their reviews prior to buying from this business.
I will keep your business on blast for this - Slabway Massage Chair Review. The power of social networks. We are sorry to hear your Slabway purchase did not match your requirements. Our records show that your order was authorized for a refund and that you selected the alternative to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund quantity.
At this time, if you wish to proceed with the return procedure you have actually initiated, we ask that you please reply to the assistance email thread verifying you 'd with to continue. BBB Organization Profiles may not be replicated for sales or marketing functions. BBB Organization Profiles are offered entirely to help you in exercising your own finest judgment.
Nevertheless, BBB does not verify the precision of information offered by third parties, and does not guarantee the precision of any information in Organization Profiles - Slabway Massage Chair $1499.98. When thinking about problem details, please consider the business's size and volume of deals, and comprehend that the nature of complaints and a company's responses to them are frequently more crucial than the variety of complaints.
BBB Service Profiles are subject to alter at any time. If you pick to do company with this business, please let business know that you called BBB for a BBB Organization Profile. As a matter of policy, BBB does not endorse any item, service or organization - Slabway Massage Chair Pic.
On The Spot Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is excellent - Slabway Full Body Massage Chair...
Massage Chairs are intricate makers with great deals of moving parts and advanced computer system components, so things can go incorrect. However it's very little different from an automobile, it depends upon how you utilize it and how you take care of it that will identify for how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and swellings that can take place throughout shipment.