I have actually emailed/called/texted the company numerous times with no action. I have requested a refund and nobody has answered me - Reviews Of Slabway Massage Chair. I would suggest not to lose your tough generated income on this business. I will be contacting the Chief law officer to file a grievance regarding PIECE. Purchaser Be Careful!!!!!! Hello There Michael, We seriously regret the clear disappointment and inconvenience you have actually experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was created December 4th and that there was a label produced on December 7. Your plan was identified and ready for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to fulfill the need.
We comprehend this is not the experience you were buying into, and we do value your understanding of the present situations impacting our providers nationwide. In relation to your experience with our client service group, we understand that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our team's work (Slabway Massage Chair Reviews).
We recognize that we stopped working to miss out on the mark in this instance. For that we apologize. Our records do show that your order was delivered on December 22nd. We hope that you've been satisfied with your purchase and find excellent use of the Slabway Shiatsu Foot Massager. i got my foot massager been wanting to return because the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment fee was told it will delivered in 3 days. Hired 3 days said it delivered 4 days ago after a week they do not answer the phone and inform you to talk with their website which never ever answer you back. They will keep you waiting sent out a number of e-mail with the exact same response will return with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets developed to come to them. This company is a rip-off and I'm going to do my best in discovering an attorney to spend enough money to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI bought 3 Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here coming from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we got rid of from package set it up plugged it in the chair went into a full recline mode and has not came out of it since I have actually attempted to contact Slabway various times through email phone calls and have actually yet had the ability to talk to a live person I continually get e-mails back from them specifying that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours before a representative contacts me once again I get another email mentioning that they're closing the RMA assistance ticket I've been trying to follow this business anywhere I can to leave Unfavorable feedback on this business due to the piss bad reaction that I get from their assistance groups I believe any person looking to purchase any of their products should extremely look at all their feedback's I have no idea the actual count of the number of bulls ** t positive feedback's they're posting however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance issues you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Reviews.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you check the fuse located on the back of your chair (Slabway Massage Chair Special Discount). We have actually gotten no further interaction from you notifying us if that solved your concern. In relation to your experience with our customer care group, we comprehend that our service has taken a hit this holiday season.
We are doing all that we can with the resources offered to us to offer a good experience to each and every customer. We acknowledge that we failed to fizzle in this circumstances. For that we say sorry - Slabway Massage Chair Special Discount. We await your action. Thank YouI ordered a foot massager. Website stated 2-4 day delivery time.
I called number listed and it is a recording that just keeps duplicating. Says to get on chat on the web site. I got in touch with chat, stated "currently responding in under 15 minutes". I have been on chat for 44 mins at this moment and no contact. Ro-bot states "normal wait time 5-15 minutes.
I believe this location is a rip-off and i am going to get in touch with charge card to stop payment. Slabway Massage Chair Amazon. I DO NOT RECOMMEND buying anything from this improperly run attire (if they are a genuine attire). BUYER BEWARE!!!!!! Hi Ian, We sincerely are sorry for any disappointment or inconvenience you have actually experienced. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to satisfy the need.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the present circumstances affecting our providers nationwide. In relation to your experience with our client service group, we understand that our service has taken a hit this holiday (Slabway One Massage Chair). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We recognize that we stopped working to miss the mark in this instance. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid shipment with no more explanation!? I've called several times, sent out emails utilized the chat widget they recommended and likewise connected to them through all social networks platforms and no action no reply just no description.
I would like a full refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hey There Tonya, We sincerely are sorry for the clear aggravation and trouble you have actually experienced regarding your current order with Slabway (Slabway Massage Chair Special Discount). This is not our intention and not the experience we desire for our customer.
This was because of an error in interaction with the pickup at our satisfaction center. Your package was labeled and ready for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to satisfy the demand (Slabway Massage Chair). As such, we have actually also been unable to ensure our shipping timespan with the very same certainty we formerly were able to.
In relation to your experience with our customer care group, we understand that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's work. We are doing all that we can with the resources available to us to supply a great experience to each and every client (Slabway Massage Chair Pic).
For that we ask forgiveness. Our records reveal that you have received the complete refunds as asked for. We wish for the opportunity to restore your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I found the product they were selling could be purchased for $67. 99 and $87. 99 on Amazon with free shipping. I right away attempted to cancel my order. I sent an email I contacted the phone, for which there was no action. It was now around 12:20. I lastly got an action by Monday morning telling me the order had actually shipped.
However, it was not deliverable since they had an inaccurate apartment number. I called UPS and inquired to go back to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. However, I will make it known that they are charging double or more of the cost of their products.
It is your responsibility to do so. You will be made the most of if you do not. I received my foot massager and it worked when then stopped. Now no one gets the phone and won't address their own chat bot. It's ridiculous. I desire my cash back. Hello there Francis, We regret any frustration you have experienced relating to the functionality of your Slabway Shiatsu Foot Massager in addition to the frustration experienced with our consumer assistance since late. Their refund policy for their incompetence is outrageous. Do refrain from doing company with these individuals. Go through ******. I ordered a foot massager Nov 26, utilized it as soon as and it triggered me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their reviews before purchasing from this company.
I will keep your company on blast for this - Slabway Shiatsu Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your requirements. Our records show that your order was approved for a refund and that you selected the alternative to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be deducted from your refund quantity.
At this time, if you would like to proceed with the return procedure you've started, we ask that you please reply to the assistance email thread confirming you 'd with to continue. BBB Company Profiles may not be recreated for sales or advertising purposes. BBB Company Profiles are offered exclusively to help you in exercising your own finest judgment.
Nevertheless, BBB does not confirm the accuracy of information offered by third parties, and does not guarantee the accuracy of any information in Organization Profiles - Slabway Massage Chair Amazon. When considering problem info, please take into account the company's size and volume of transactions, and comprehend that the nature of grievances and a firm's reactions to them are typically more vital than the number of problems.
BBB Service Profiles are subject to alter at any time. If you select to do company with this organization, please let the organization know that you got in touch with BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any product, service or organization - Slabway Shiatsu Massage Chair.
On The Area Massage is your California Bay Location and East Bay chair massage specialist. We believe chair massage is excellent - Slabway Shiatsu Massage Chair Reviews...
Massage Chairs are complex makers with great deals of moving parts and advanced computer system elements, so things can fail. However it's very little different from a vehicle, it depends upon how you use it and how you take care of it that will identify the length of time it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and bruises that can occur throughout shipment.