I have emailed/called/texted the business a number of times without any reaction. I have asked for a refund and no one has addressed me - Slabway Full Body Massage Chair. I would suggest not to squander your hard made money on this business. I will be getting in touch with the Attorney general of the United States to file a complaint concerning PIECE. Purchaser Beware!!!!!! Hey Michael, We all the best regret the clear frustration and trouble you have actually experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was produced December fourth and that there was a label created on December 7. Your bundle was labeled and prepared for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to fulfill the demand.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the existing circumstances affecting our providers nationwide. In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's workload (Reviews Of Slabway Massage Chair).
We acknowledge that we stopped working to fizzle in this instance. For that we apologize. Our records do reveal that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and discover great usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wanting to return due to the fact that the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment charge was told it will delivered in 3 days. Called in 3 days said it delivered 4 days back after a week they do not respond to the phone and tell you to talk with their site which never answer you back. They will keep you waiting sent several email with the exact same response will return with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets created to come to them. This company is a fraud and I'm going to do my best in discovering a legal representative to invest sufficient cash to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI purchased 3 Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive originating from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we removed from the box set it up plugged it in the chair went into a complete recline mode and has not came out of it given that I have actually attempted to contact Slabway numerous times by means of email phone calls and have actually yet had the ability to speak with a live individual I constantly get emails back from them specifying that they will have a support member contact me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail specifying that they're closing the RMA assistance ticket I have actually been trying to follow this business anywhere I can to leave Unfavorable feedback on this business due to the piss bad reaction that I get from their assistance teams I think anyone looking to buy any of their products ought to highly take a look at all their feedback's I have no idea the actual count of the number of bulls ** t favorable feedback's they're posting however I can't think that they're getting that manyHi Rodney, We use our sincerest apologies relating to the functionality problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair $1499.98.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com advising that you examine the fuse situated on the back of your chair (Slabway Massage Chair $1499.98). We have actually gotten no further interaction from you notifying us if that resolved your problem. In relation to your experience with our customer service team, we understand that our service has taken a hit this holiday.
We are doing all that we can with the resources readily available to us to offer a good experience to each and every consumer. We recognize that we failed to miss the mark in this circumstances. For that we apologize - Slabway Full Body Massage Chair. We await your reaction. Thank YouI ordered a foot massager. Website said 2-4 day delivery time.
I called number listed and it is a recording that simply keeps repeating. Says to get on chat on the internet website. I got in touch with chat, stated "currently responding in under 15 minutes". I have actually been on chat for 44 mins at this moment and no contact. Ro-bot says "regular wait time 5-15 mins.
I think this place is a fraud and i am going to call charge card to stop payment. Slabway Massage Chair Pic. I DO NOT RECOMMEND buying anything from this poorly run clothing (if they are a real clothing). BUYER BE CAREFUL!!!!!! Hi Ian, We sincerely regret any frustration or inconvenience you have actually experienced. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to satisfy the need.
We understand this is not the experience you were buying into, and we do value your understanding of the current situations affecting our providers nationwide. In relation to your experience with our client service group, we understand that our service has taken a hit this holiday (Slabway Massage Chair Amazon). It is our busiest time of the year and this year's occasions have more than tripled our group's work.
We acknowledge that we stopped working to fizzle in this instance. For that we apologize. Our records do show that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and find excellent usage of the Slabway Shiatsu Foot Massager - Reviews Of Slabway Massage Chair. Put an order on 12/4/20 and the order was canceled mid shipment without any additional description!? I've called numerous times, sent out emails utilized the chat widget they recommended and likewise connected to them via all social media platforms and no response no reply just no explanation.
I would like a complete refund for the foot massager and 1 year guarantee I acquired. Tonya L ****** Hi Tonya, We all the best regret the clear disappointment and hassle you have experienced concerning your current order with Slabway (Slabway Massage Chair Review). This is not our intent and not the experience we want for our client.
This was due to an error in interaction with the pickup at our satisfaction center. Your package was labeled and ready for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have actually been not able to fulfill the need (Slabway Massage Chair Special Discount). As such, we have also been unable to guarantee our shipping timespan with the exact same certainty we previously had the ability to.
In relation to your experience with our client service group, we understand that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our group's workload. We are doing all that we can with the resources offered to us to offer a great experience to each and every consumer (Slabway Shiatsu Massage Chair).
For that we say sorry. Our records show that you have actually received the full refunds as asked for. We wish for the chance to regain your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I found the product they were offering could be purchased for $67. 99 and $87. 99 on Amazon with complimentary shipping. I right away tried to cancel my order. I sent out an e-mail I called on the phone, for which there was no action. It was now roughly 12:20. I finally received a response by Monday morning informing me the order had shipped.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate home number. I contacted UPS and asked them to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the cost of their products.
It is your duty to do so. You will be made the most of if you do not. I received my foot massager and it worked when then stopped. Now no one chooses up the phone and won't answer their own chat bot. It's ridiculous. I desire my money back. Hi there Francis, We regret any aggravation you have experienced concerning the performance of your Slabway Shiatsu Foot Massager along with the disappointment experienced with our consumer assistance since late. Their refund policy for their incompetence is ridiculous. Do not do company with these people. Go through ******. I bought a foot massager Nov 26, used it when and it triggered me sever discomfort. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their reviews before buying from this business.
I will keep your business on blast for this - Slabway Full Body Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your needs. Our records reveal that your order was approved for a refund which you picked the choice to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund quantity.
At this time, if you wish to proceed with the return process you've started, we ask that you please reply to the assistance email thread validating you 'd with to continue. BBB Business Profiles may not be reproduced for sales or marketing purposes. BBB Company Profiles are supplied solely to assist you in exercising your own best judgment.
Nevertheless, BBB does not confirm the precision of information provided by 3rd parties, and does not ensure the precision of any details in Company Profiles - Slabway Massage Chair Reviews. When considering grievance information, please take into consideration the business's size and volume of deals, and comprehend that the nature of problems and a firm's reactions to them are often more vital than the number of complaints.
BBB Service Profiles are subject to alter at any time. If you choose to do service with this organization, please let the company understand that you contacted BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any product, service or company - Slabway Massage Chair.
On The Spot Massage is your California Bay Location and East Bay chair massage professional. Our company believe chair massage is great - Slabway Massage Chair...
Massage Chairs are complicated makers with lots of moving parts and advanced computer elements, so things can go wrong. But it's very little different from a cars and truck, it depends on how you use it and how you look after it that will identify the length of time it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and contusions that can happen during delivery.