I have actually emailed/called/texted the business several times with no response. I have actually asked for a refund and no one has answered me - Slabway Massage Chair Pic. I would recommend not to squander your difficult made money on this business. I will be calling the Attorney general of the United States to file a complaint relating to SLAB. Buyer Beware!!!!!! Hi Michael, We seriously are sorry for the clear frustration and hassle you have experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was developed December 4th and that there was a label produced on December 7. Your bundle was identified and all set for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to meet the demand.
We understand this is not the experience you were buying into, and we do value your understanding of the current scenarios impacting our providers nationwide. In relation to your experience with our client service team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work (Reviews Of Slabway Massage Chair).
We acknowledge that we failed to miss out on the mark in this circumstances. For that we ask forgiveness. Our records do show that your order was delivered on December 22nd. We hope that you've been pleased with your purchase and find fantastic use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment fee was told it will shipped in 3 days. Employed 3 days stated it delivered 4 days earlier after a week they do not answer the phone and inform you to talk with their site which never answer you back. They will keep you waiting sent a number of email with the very same reaction will get back with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This business is a fraud and I'm going to do my finest in finding an attorney to spend adequate money to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI purchased three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up originating from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we removed from package set it up plugged it in the chair entered into a full recline mode and has not came out of it because I have actually tried to contact Slabway many times via email telephone call and have actually yet had the ability to speak with a live person I continually get e-mails back from them specifying that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours before a representative contacts me again I get another email stating that they're closing the RMA support ticket I've been attempting to follow this business anywhere I can to leave Negative feedback on this business due to the piss poor response that I obtain from their support groups I think anyone looking to purchase any of their items should extremely take a look at all their feedback's I have no concept the real count of the number of bulls ** t positive feedback's they're posting but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair $1499.98.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you check the fuse located on the back of your chair (Slabway Full Body Massage Chair). We have actually gotten no more communication from you notifying us if that fixed your problem. In relation to your experience with our client service group, we understand that our service has actually taken a hit this holiday.
We are doing all that we can with the resources offered to us to provide an excellent experience to each and every customer. We acknowledge that we stopped working to fizzle in this instance. For that we ask forgiveness - Slabway Massage Chair. We await your response. Thank YouI purchased a foot massager. Site said 2-4 day delivery time.
I called number listed and it is a recording that just keeps repeating. Says to get on chat on the internet site. I contacted chat, stated "currently replying in under 15 minutes". I have actually been on chat for 44 minutes at this moment and no contact. Ro-bot states "typical wait time 5-15 minutes.
I believe this place is a scam and i am going to contact credit card to stop payment. Reviews Of Slabway Massage Chair. I DO NOT RECOMMEND buying anything from this inadequately run outfit (if they are a real clothing). PURCHASER BE CAREFUL!!!!!! Hi Ian, We seriously are sorry for any frustration or hassle you have experienced. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to meet the demand.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the current scenarios impacting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday (Slabway Shiatsu Massage Chair). It is our busiest time of the year and this year's events have more than tripled our team's work.
We acknowledge that we failed to miss out on the mark in this circumstances. For that we say sorry. Our records do reveal that your order was provided on December 17th. We hope that you've been satisfied with your purchase and discover great usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair $1499.98. Placed an order on 12/4/20 and the order was canceled mid delivery with no additional explanation!? I have actually called several times, sent out e-mails used the chat widget they recommended and likewise reached out to them via all social networks platforms and no reaction no reply just no description.
I would like a complete refund for the foot massager and 1 year guarantee I bought. Tonya L ****** Hello Tonya, We seriously regret the clear aggravation and inconvenience you have actually experienced regarding your recent order with Slabway (Slabway Massage Chair $1499.98). This is not our objective and not the experience we desire for our consumer.
This was due to an error in interaction with the pickup at our fulfillment facility. Your plan was identified and ready for pickup. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have been unable to meet the need (Slabway Massage Chair $1499.98). As such, we have also been unable to ensure our shipping timespan with the exact same certainty we formerly were able to.
In relation to your experience with our client service team, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our group's work. We are doing all that we can with the resources available to us to supply a good experience to each and every consumer (Slabway Massage Chair).
For that we say sorry. Our records show that you have actually received the complete refunds as requested. We hope for the opportunity to regain your trust in the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I found the item they were offering might be acquired for $67. 99 and $87. 99 on Amazon with totally free shipping. I instantly attempted to cancel my order. I sent out an e-mail I called on the phone, for which there was no response. It was now roughly 12:20. I lastly got an action by Monday early morning telling me the order had actually shipped.
Nevertheless, it was not deliverable since they had an incorrect apartment number. I called UPS and inquired to return to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They must not have charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their items.
It is your obligation to do so. You will be made the most of if you do not. I received my foot massager and it worked as soon as then stopped. Now no one selects up the phone and won't answer their own chat bot. It's absurd. I desire my refund. Hello Francis, We are sorry for any frustration you have experienced concerning the functionality of your Slabway Shiatsu Foot Massager in addition to the aggravation experienced with our consumer support since late. Their refund policy for their incompetence is ludicrous. Do not do business with these individuals. Go through ******. I bought a foot massager Nov 26, utilized it when and it caused me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their evaluations before purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair Reviews. The power of social networks. We are sorry to hear your Slabway purchase did not match your requirements. Our records reveal that your order was authorized for a refund and that you picked the choice to have Slabway supply a return mailing slip with the understanding that the expense of the return label would be deducted from your refund quantity.
At this time, if you want to continue with the return procedure you have actually started, we ask that you please reply to the assistance e-mail thread validating you 'd with to continue. BBB Business Profiles may not be reproduced for sales or marketing functions. BBB Organization Profiles are provided entirely to help you in exercising your own finest judgment.
However, BBB does not verify the accuracy of information offered by 3rd parties, and does not ensure the precision of any details in Company Profiles - Slabway Massage Chair Reviews. When considering grievance information, please take into account the company's size and volume of deals, and comprehend that the nature of problems and a firm's actions to them are frequently more crucial than the variety of problems.
BBB Business Profiles undergo alter at any time. If you select to do service with this company, please let the business know that you called BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any product, service or company - Slabway Massage Chair.
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Massage Chairs are complex makers with lots of moving parts and advanced computer system components, so things can fail. But it's not much different from a vehicle, it depends on how you utilize it and how you take care of it that will figure out the length of time it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and contusions that can happen during delivery.