I have actually emailed/called/texted the business a number of times without any action. I have actually asked for a refund and nobody has answered me - Slabway Shiatsu Massage Chair Reviews. I would suggest not to squander your tough made money on this company. I will be getting in touch with the Lawyer General to file a grievance concerning SLAB. Buyer Be Careful!!!!!! Hey There Michael, We seriously are sorry for the clear aggravation and inconvenience you have actually experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was produced December fourth and that there was a label produced on December 7. Your bundle was identified and prepared for pickup. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have been not able to fulfill the need.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the existing scenarios affecting our carriers nationwide. In relation to your experience with our customer care team, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's work (Slabway Massage Chair Pic).
We recognize that we failed to miss out on the mark in this circumstances. For that we apologize. Our records do show that your order was delivered on December 22nd. We hope that you've been pleased with your purchase and find great usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installation cost was informed it will shipped in 3 days. Contacted 3 days said it delivered 4 days ago after a week they do not respond to the phone and inform you to talk with their website which never ever address you back. They will keep you waiting sent out numerous e-mail with the very same response will return with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets produced to come to them. This company is a rip-off and I'm going to do my finest in finding a lawyer to invest sufficient money to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI purchased three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive coming from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we eliminated from the box set it up plugged it in the chair went into a complete recline mode and has not came out of it considering that I've attempted to get in touch with Slabway various times via email telephone call and have actually yet had the ability to talk with a live individual I continually get emails back from them specifying that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours prior to a representative contacts me again I get another e-mail specifying that they're closing the RMA assistance ticket I've been attempting to follow this business anywhere I can to leave Negative feedback on this company due to the piss bad response that I obtain from their support groups I think any person aiming to purchase any of their items need to highly look at all their feedback's I have no idea the real count of how numerous bulls ** t positive feedback's they're publishing but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the functionality concerns you have experienced with your Slabway Shiatsu Massage Chair. Reviews Of Slabway Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you examine the fuse located on the back of your chair (Slabway Massage Chair Amazon). We have gotten no further interaction from you informing us if that solved your issue. In relation to your experience with our client service team, we understand that our service has taken a hit this holiday.
We are doing all that we can with the resources offered to us to supply a great experience to each and every customer. We recognize that we stopped working to fizzle in this instance. For that we say sorry - Slabway Massage Chair $1499.98. We await your reaction. Thank YouI purchased a foot massager. Site said 2-4 day delivery time.
I called number noted and it is a recording that just keeps repeating. States to get on chat online website. I called chat, said "currently replying in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot says "regular wait time 5-15 mins.
I think this location is a rip-off and i am going to get in touch with credit card to stop payment. Slabway Massage Chair Reviews. I DO NOT RECOMMEND purchasing anything from this improperly run clothing (if they are a genuine attire). PURCHASER BE CAREFUL!!!!!! Hey Ian, We regards are sorry for any aggravation or trouble you have experienced. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to meet the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the current situations impacting our providers nationwide. In relation to your experience with our client service group, we understand that our service has actually taken a hit this holiday (Slabway Massage Chair $1499.98). It is our busiest time of the year and this year's occasions have more than tripled our team's workload.
We recognize that we stopped working to fizzle in this instance. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and discover terrific use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair $1499.98. Put an order on 12/4/20 and the order was canceled mid delivery without any further description!? I have actually called multiple times, sent out e-mails utilized the chat widget they suggested and also connected to them by means of all social media platforms and no response no reply simply no explanation.
I would like a full refund for the foot massager and 1 year guarantee I purchased. Tonya L ****** Hi Tonya, We sincerely are sorry for the clear disappointment and inconvenience you have actually experienced concerning your current order with Slabway (Slabway Massage Chair $1499.98). This is not our objective and not the experience we want for our client.
This was due to a mistake in interaction with the pickup at our satisfaction facility. Your bundle was identified and prepared for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to satisfy the need (Slabway Massage Chair). As such, we have likewise been not able to ensure our shipping time frames with the very same certainty we formerly had the ability to.
In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our team's workload. We are doing all that we can with the resources readily available to us to supply an excellent experience to each and every customer (Slabway Massage Chair Special Discount).
For that we apologize. Our records show that you have gotten the complete refunds as requested. We hope for the opportunity to restore your rely on the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I discovered the product they were offering might be bought for $67. 99 and $87. 99 on Amazon with free shipping. I instantly attempted to cancel my order. I sent out an email I got in touch with the phone, for which there was no action. It was now approximately 12:20. I lastly received a response by Monday early morning telling me the order had delivered.
However, it was not deliverable because they had an inaccurate apartment number. I called UPS and asked to go back to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They should not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their products.
It is your responsibility to do so. You will be taken benefit of if you do not. I received my foot massager and it worked once then stopped. Now no one picks up the phone and won't address their own chat bot. It's ridiculous. I desire my cash back. Hi Francis, We are sorry for any frustration you have experienced regarding the performance of your Slabway Shiatsu Foot Massager as well as the aggravation experienced with our consumer support since late. Their refund policy for their incompetence is ridiculous. Do refrain from doing company with these people. Go through ******. I purchased a foot massager Nov 26, used it as soon as and it caused me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their reviews before purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair. The power of social media. We are sorry to hear your Slabway purchase did not fit your requirements. Our records show that your order was approved for a refund and that you selected the option to have Slabway provide a return mailing slip with the understanding that the expense of the return label would be deducted from your refund quantity.
At this time, if you wish to continue with the return process you've initiated, we ask that you please reply to the assistance email thread validating you 'd with to continue. BBB Service Profiles might not be recreated for sales or marketing functions. BBB Service Profiles are provided exclusively to help you in exercising your own best judgment.
However, BBB does not verify the accuracy of info provided by third parties, and does not ensure the precision of any info in Company Profiles - Slabway Massage Chair Reviews. When considering problem details, please consider the company's size and volume of deals, and understand that the nature of problems and a firm's reactions to them are often more vital than the number of grievances.
BBB Organization Profiles undergo alter at any time. If you choose to do company with this company, please let business know that you got in touch with BBB for a BBB Organization Profile. As a matter of policy, BBB does not back any item, service or organization - Slabway Massage Chair $1499.98.
On The Area Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is fantastic - Slabway Massage Chair Pic...
Massage Chairs are complicated devices with great deals of moving parts and advanced computer system components, so things can fail. However it's very little various from a cars and truck, it depends upon how you use it and how you look after it that will determine the length of time it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and contusions that can happen throughout shipment.