I have emailed/called/texted the business a number of times without any response. I have actually asked for a refund and nobody has answered me - Slabway Massage Chair Review. I would recommend not to lose your difficult made money on this company. I will be contacting the Chief law officer to file a grievance concerning PIECE. Buyer Be Careful!!!!!! Hey Michael, We all the best are sorry for the clear disappointment and trouble you have experienced concerning your current order with Slabway.
Examining your order history, I do see your order was developed December 4th which there was a label created on December 7. Your package was identified and ready for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to satisfy the need.
We understand this is not the experience you were buying into, and we do value your understanding of the existing situations affecting our providers nationwide. In relation to your experience with our customer support team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's work (Slabway Full Body Massage Chair).
We recognize that we stopped working to fizzle in this instance. For that we ask forgiveness. Our records do show that your order was provided on December 22nd. We hope that you have actually been pleased with your purchase and find fantastic usage of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment cost was informed it will shipped in 3 days. Employed 3 days said it shipped 4 days back after a week they do not answer the phone and inform you to chat with their website which never ever answer you back. They will keep you waiting sent out several email with the very same reaction will return with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets created to come to them. This company is a fraud and I'm going to do my finest in finding a lawyer to spend enough money to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI bought 3 Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive originating from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we eliminated from package set it up plugged it in the chair went into a full recline mode and has not came out of it given that I have actually tried to get in touch with Slabway numerous times via email phone calls and have actually yet been able to speak to a live individual I continuously get e-mails back from them specifying that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they again inform me that it's going to be 72 hours before a representative contacts me again I get another email stating that they're closing the RMA assistance ticket I have actually been trying to follow this business anywhere I can to leave Unfavorable feedback on this business due to the piss poor reaction that I receive from their support teams I believe anybody looking to buy any of their items must highly take a look at all their feedback's I have no concept the real count of the number of bulls ** t positive feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the performance concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com advising that you inspect the fuse located on the back of your chair (Reviews Of Slabway Massage Chair). We have actually gotten no more interaction from you informing us if that fixed your concern. In relation to your experience with our customer support group, we understand that our service has taken a hit this vacation season.
We are doing all that we can with the resources available to us to supply a great experience to each and every customer. We recognize that we stopped working to fizzle in this circumstances. For that we ask forgiveness - Reviews Of Slabway Massage Chair. We await your action. Thank YouI bought a foot massager. Website stated 2-4 day shipment time.
I called number noted and it is a recording that simply keeps repeating. States to get on chat on the internet site. I contacted chat, said "currently responding in under 15 minutes". I have been on chat for 44 minutes at this minute and no contact. Ro-bot says "regular wait time 5-15 minutes.
I believe this location is a scam and i am going to contact charge card to stop payment. Slabway Massage Chair. I DO NOT RECOMMEND buying anything from this inadequately run outfit (if they are a real outfit). PURCHASER BEWARE!!!!!! Hey There Ian, We best regards regret any aggravation or trouble you have actually experienced. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to meet the demand.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the existing scenarios impacting our providers nationwide. In relation to your experience with our customer support team, we understand that our service has taken a hit this vacation season (Slabway Massage Chair Amazon). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We acknowledge that we failed to miss the mark in this instance. For that we ask forgiveness. Our records do reveal that your order was provided on December 17th. We hope that you have actually been pleased with your purchase and find excellent usage of the Slabway Shiatsu Foot Massager - Reviews Of Slabway Massage Chair. Placed an order on 12/4/20 and the order was canceled mid delivery without any further explanation!? I have actually called several times, sent e-mails used the chat widget they suggested and likewise connected to them through all social networks platforms and no reaction no reply just no description.
I would like a complete refund for the foot massager and 1 year guarantee I acquired. Tonya L ****** Hey There Tonya, We seriously regret the clear frustration and hassle you have experienced regarding your recent order with Slabway (Slabway Massage Chair Reviews). This is not our objective and not the experience we desire for our customer.
This was because of an error in communication with the pickup at our satisfaction facility. Your plan was labeled and ready for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to fulfill the demand (Slabway Massage Chair Reviews). As such, we have actually also been unable to guarantee our shipping time frames with the exact same certainty we formerly were able to.
In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our group's workload. We are doing all that we can with the resources readily available to us to offer a good experience to each and every consumer (Slabway Massage Chair).
For that we ask forgiveness. Our records show that you have actually gotten the full refunds as asked for. We wish for the opportunity to regain your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be postponed.
I found the product they were offering might be acquired for $67. 99 and $87. 99 on Amazon with free shipping. I immediately tried to cancel my order. I sent an e-mail I got in touch with the phone, for which there was no response. It was now around 12:20. I lastly got an action by Monday morning informing me the order had actually delivered.
However, it was not deliverable due to the fact that they had an inaccurate home number. I got in touch with UPS and inquired to return to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. However, I will make it known that they are charging double or more of the cost of their products.
It is your duty to do so. You will be taken benefit of if you do not. I got my foot massager and it worked as soon as then stopped. Now nobody gets the phone and won't answer their own chat bot. It's ludicrous. I desire my money back. Hey Francis, We are sorry for any frustration you have experienced concerning the performance of your Slabway Shiatsu Foot Massager as well as the disappointment experienced with our client assistance as of late. Their refund policy for their incompetence is outrageous. Do refrain from doing service with these people. Go through ******. I bought a foot massager Nov 26, used it as soon as and it caused me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their reviews prior to purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair Pic. The power of social networks. We are sorry to hear your Slabway purchase did not fit your requirements. Our records show that your order was approved for a refund and that you chose the option to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund amount.
At this time, if you want to continue with the return procedure you have actually started, we ask that you please reply to the support e-mail thread validating you 'd with to continue. BBB Organization Profiles might not be recreated for sales or marketing functions. BBB Business Profiles are supplied exclusively to assist you in exercising your own finest judgment.
However, BBB does not validate the precision of information offered by third celebrations, and does not ensure the precision of any info in Organization Profiles - Slabway One Massage Chair. When considering grievance information, please consider the business's size and volume of deals, and comprehend that the nature of problems and a company's responses to them are typically more crucial than the variety of problems.
BBB Organization Profiles are subject to alter at any time. If you pick to do business with this organization, please let business understand that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any item, service or company - Slabway Massage Chair.
On The Spot Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is terrific - Slabway Massage Chair Special Discount...
Massage Chairs are intricate machines with great deals of moving parts and advanced computer elements, so things can go incorrect. But it's not much various from an automobile, it depends upon how you use it and how you take care of it that will determine for how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and swellings that can take place throughout shipment.