I have actually emailed/called/texted the business a number of times with no response. I have asked for a refund and no one has addressed me - Slabway Shiatsu Massage Chair. I would suggest not to lose your difficult generated income on this business. I will be calling the Attorney general of the United States to file a grievance relating to PIECE. Purchaser Be Careful!!!!!! Hi Michael, We truly are sorry for the clear disappointment and trouble you have experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was developed December fourth and that there was a label created on December 7. Your plan was identified and ready for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been not able to meet the demand.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the existing circumstances impacting our providers nationwide. In relation to your experience with our consumer service team, we understand that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Massage Chair Special Discount).
We acknowledge that we stopped working to fizzle in this circumstances. For that we apologize. Our records do show that your order was delivered on December 22nd. We hope that you have actually been pleased with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return due to the fact that the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installment cost was informed it will shipped in 3 days. Contacted 3 days said it delivered 4 days back after a week they do not answer the phone and inform you to talk with their site which never address you back. They will keep you waiting sent several email with the same response will get back with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This company is a rip-off and I'm going to do my finest in discovering a lawyer to invest adequate cash to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI acquired 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive originating from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we got rid of from the box set it up plugged it in the chair entered into a complete recline mode and has not came out of it considering that I've tried to call Slabway numerous times by means of email telephone call and have actually yet been able to speak to a live person I continuously get emails back from them specifying that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them know due to inactivity of the email they are canceling and closing the RMA I intern reply and then they again inform me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail specifying that they're closing the RMA assistance ticket I've been attempting to follow this business anywhere I can to leave Unfavorable feedback on this company due to the piss bad action that I get from their support groups I think any person seeking to buy any of their products need to highly look at all their feedback's I have no concept the real count of the number of bulls ** t favorable feedback's they're posting however I can't believe that they're getting that manyHi Rodney, We offer our sincerest apologies regarding the performance problems you have experienced with your Slabway Shiatsu Massage Chair. Slabway One Massage Chair.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com recommending that you inspect the fuse located on the back of your chair (Slabway Massage Chair $1499.98). We have actually gotten no additional communication from you informing us if that solved your issue. In relation to your experience with our client service team, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources offered to us to offer an excellent experience to each and every customer. We acknowledge that we stopped working to miss the mark in this instance. For that we ask forgiveness - Slabway Shiatsu Massage Chair Reviews. We await your action. Thank YouI bought a foot massager. Website said 2-4 day shipment time.
I called number listed and it is a recording that just keeps repeating. Says to get on chat on the internet website. I called chat, said "currently responding in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot states "regular wait time 5-15 minutes.
I think this place is a scam and i am going to contact charge card to stop payment. Slabway Massage Chair Pic. I DO NOT RECOMMEND purchasing anything from this badly run clothing (if they are a real attire). BUYER BEWARE!!!!!! Hey There Ian, We sincerely regret any frustration or hassle you have actually experienced. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to meet the demand.
We understand this is not the experience you were purchasing into, and we do value your understanding of the current situations impacting our carriers nationwide. In relation to your experience with our customer support group, we understand that our service has taken a hit this holiday season (Slabway Massage Chair Amazon). It is our busiest time of the year and this year's events have more than tripled our team's workload.
We recognize that we failed to miss the mark in this instance. For that we apologize. Our records do show that your order was provided on December 17th. We hope that you have actually been pleased with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Reviews. Put an order on 12/4/20 and the order was canceled mid delivery without any additional explanation!? I have actually called multiple times, sent out emails used the chat widget they suggested and likewise reached out to them via all social media platforms and no action no reply just no explanation.
I would like a complete refund for the foot massager and 1 year service warranty I purchased. Tonya L ****** Hey Tonya, We all the best regret the clear disappointment and hassle you have experienced regarding your current order with Slabway (Slabway Shiatsu Massage Chair Reviews). This is not our intention and not the experience we desire for our customer.
This was because of a mistake in communication with the pickup at our fulfillment center. Your plan was identified and ready for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to fulfill the demand (Slabway Massage Chair). As such, we have also been unable to guarantee our shipping time frames with the exact same certainty we previously were able to.
In relation to your experience with our customer care group, we understand that our service has taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's workload. We are doing all that we can with the resources readily available to us to supply an excellent experience to each and every customer (Slabway Massage Chair Amazon).
For that we apologize. Our records show that you have actually received the complete refunds as asked for. We hope for the chance to restore your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I discovered the product they were selling might be acquired for $67. 99 and $87. 99 on Amazon with free shipping. I right away attempted to cancel my order. I sent out an e-mail I got in touch with the phone, for which there was no reaction. It was now around 12:20. I lastly received an action by Monday morning telling me the order had actually shipped.
However, it was not deliverable because they had an inaccurate house number. I got in touch with UPS and asked to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. However, I will make it known that they are charging double or more of the cost of their items.
It is your obligation to do so. You will be made the most of if you do not. I got my foot massager and it worked as soon as then stopped. Now no one gets the phone and won't answer their own chat bot. It's ludicrous. I want my refund. Hello Francis, We are sorry for any frustration you have actually experienced relating to the performance of your Slabway Shiatsu Foot Massager in addition to the frustration experienced with our consumer support as of late. Their refund policy for their incompetence is absurd. Do not do organization with these people. Go through ******. I bought a foot massager Nov 26, used it once and it caused me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I wish I would have read their evaluations before purchasing from this business.
I will keep your business on blast for this - Slabway Massage Chair Reviews. The power of social media. We are sorry to hear your Slabway purchase did not suit your requirements. Our records reveal that your order was authorized for a refund and that you selected the option to have Slabway offer a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund quantity.
At this time, if you want to proceed with the return procedure you've initiated, we ask that you please reply to the support email thread confirming you 'd with to continue. BBB Service Profiles might not be recreated for sales or marketing functions. BBB Business Profiles are provided entirely to assist you in exercising your own best judgment.
Nevertheless, BBB does not confirm the precision of details supplied by 3rd parties, and does not guarantee the accuracy of any details in Service Profiles - Slabway Massage Chair. When considering grievance details, please consider the company's size and volume of deals, and understand that the nature of complaints and a firm's responses to them are typically more important than the variety of problems.
BBB Business Profiles go through alter at any time. If you select to do company with this business, please let the business understand that you called BBB for a BBB Business Profile. As a matter of policy, BBB does not back any product, service or organization - Slabway Massage Chair Review.
On The Spot Massage is your California Bay Area and East Bay chair massage specialist. We think chair massage is terrific - Slabway Massage Chair $1499.98...
Massage Chairs are complex devices with great deals of moving parts and advanced computer system components, so things can fail. However it's not much various from a cars and truck, it depends on how you utilize it and how you look after it that will determine how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and bruises that can happen throughout shipment.