I have emailed/called/texted the business several times with no reaction. I have actually asked for a refund and no one has actually answered me - Reviews Of Slabway Massage Chair. I would suggest not to lose your difficult made money on this company. I will be calling the Attorney general of the United States to submit a grievance concerning PIECE. Purchaser Beware!!!!!! Hey There Michael, We sincerely are sorry for the clear disappointment and inconvenience you have actually experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was developed December 4th and that there was a label developed on December 7. Your bundle was identified and all set for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have actually been not able to satisfy the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the present situations impacting our providers nationwide. In relation to your experience with our customer care team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's work (Slabway Massage Chair Review).
We acknowledge that we stopped working to miss the mark in this circumstances. For that we apologize. Our records do show that your order was provided on December 22nd. We hope that you have actually been pleased with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager. i received my foot massager been wanting to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment cost was told it will delivered in 3 days. Employed 3 days said it shipped 4 days back after a week they do not respond to the phone and tell you to chat with their website which never address you back. They will keep you waiting sent several email with the exact same reaction will return with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets created to come to them. This company is a rip-off and I'm going to do my best in discovering a legal representative to invest adequate money to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI bought three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here coming from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we eliminated from package set it up plugged it in the chair went into a full recline mode and has not came out of it because I have actually attempted to contact Slabway many times by means of e-mail phone calls and have actually yet had the ability to speak to a live person I continuously get e-mails back from them stating that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours prior to a representative contacts me again I get another e-mail mentioning that they're closing the RMA assistance ticket I've been trying to follow this company anywhere I can to leave Unfavorable feedback on this company due to the piss bad reaction that I obtain from their assistance groups I think anybody looking to purchase any of their products need to extremely look at all their feedback's I have no idea the real count of the number of bulls ** t favorable feedback's they're publishing but I can't think that they're getting that manyHi Rodney, We use our sincerest apologies regarding the performance issues you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you examine the fuse located on the back of your chair (Slabway Massage Chair). We have gotten no more communication from you informing us if that solved your concern. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources offered to us to offer a good experience to each and every customer. We recognize that we stopped working to miss out on the mark in this instance. For that we apologize - Slabway One Massage Chair. We await your response. Thank YouI ordered a foot massager. Website stated 2-4 day delivery time.
I called number listed and it is a recording that simply keeps repeating. Says to get on chat on the internet site. I contacted chat, said "presently responding in under 15 minutes". I have actually been on chat for 44 mins at this moment and no contact. Ro-bot says "regular wait time 5-15 mins.
I believe this place is a scam and i am going to get in touch with charge card to stop payment. Slabway Full Body Massage Chair. I DO NOT RECOMMEND buying anything from this improperly run attire (if they are a genuine outfit). BUYER BEWARE!!!!!! Hello There Ian, We regards regret any aggravation or inconvenience you have actually experienced. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to satisfy the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the current situations affecting our providers nationwide. In relation to your experience with our customer support team, we comprehend that our service has taken a hit this holiday (Slabway Massage Chair). It is our busiest time of the year and this year's events have more than tripled our team's work.
We recognize that we stopped working to miss the mark in this circumstances. For that we apologize. Our records do reveal that your order was delivered on December 17th. We hope that you have actually been pleased with your purchase and discover great use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair $1499.98. Put an order on 12/4/20 and the order was canceled mid shipment without any more explanation!? I have actually called multiple times, sent emails used the chat widget they suggested and also reached out to them by means of all social media platforms and no action no reply simply no explanation.
I would like a full refund for the foot massager and 1 year guarantee I acquired. Tonya L ****** Hi Tonya, We truly regret the clear disappointment and inconvenience you have actually experienced regarding your recent order with Slabway (Slabway Full Body Massage Chair). This is not our objective and not the experience we desire for our consumer.
This was because of a mistake in communication with the pickup at our satisfaction center. Your package was labeled and all set for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to fulfill the need (Slabway Massage Chair $1499.98). As such, we have actually likewise been not able to ensure our shipping time frames with the exact same certainty we formerly had the ability to.
In relation to your experience with our customer service group, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our group's workload. We are doing all that we can with the resources offered to us to supply a great experience to each and every consumer (Slabway Massage Chair).
For that we say sorry. Our records reveal that you have actually received the full refunds as requested. We expect the opportunity to regain your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They stated due to the COVID shipping would be delayed.
I found the item they were selling could be purchased for $67. 99 and $87. 99 on Amazon with free shipping. I instantly attempted to cancel my order. I sent out an email I called on the phone, for which there was no reaction. It was now approximately 12:20. I finally received an action by Monday early morning informing me the order had actually shipped.
Nevertheless, it was not deliverable because they had an incorrect house number. I got in touch with UPS and inquired to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They ought to not have charged me for shipping. However, I will make it known that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be taken advantage of if you do not. I got my foot massager and it worked as soon as then stopped. Now no one gets the phone and won't answer their own chat bot. It's ridiculous. I desire my cash back. Hello Francis, We are sorry for any frustration you have actually experienced concerning the performance of your Slabway Shiatsu Foot Massager as well as the disappointment experienced with our customer assistance as of late. Their refund policy for their incompetence is absurd. Do not do service with these individuals. Go through ******. I bought a foot massager Nov 26, used it as soon as and it triggered me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their reviews prior to buying from this business.
I will keep your company on blast for this - Slabway Massage Chair Amazon. The power of social media. We are sorry to hear your Slabway purchase did not match your needs. Our records show that your order was authorized for a refund which you picked the alternative to have Slabway offer a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you want to proceed with the return procedure you have actually initiated, we ask that you please reply to the assistance e-mail thread verifying you 'd with to continue. BBB Company Profiles may not be replicated for sales or advertising functions. BBB Company Profiles are supplied entirely to assist you in exercising your own best judgment.
Nevertheless, BBB does not verify the accuracy of info supplied by third celebrations, and does not ensure the accuracy of any info in Service Profiles - Slabway Massage Chair Special Discount. When thinking about problem information, please consider the company's size and volume of deals, and comprehend that the nature of problems and a firm's responses to them are typically more essential than the number of grievances.
BBB Organization Profiles undergo alter at any time. If you pick to do service with this organization, please let the business understand that you called BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any product, service or service - Slabway Shiatsu Massage Chair Reviews.
On The Spot Massage is your California Bay Location and East Bay chair massage professional. We think chair massage is excellent - Slabway Massage Chair Special Discount...
Massage Chairs are complex makers with lots of moving parts and advanced computer system parts, so things can fail. But it's very little different from a car, it depends on how you utilize it and how you take care of it that will determine the length of time it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and contusions that can take place during delivery.